Contact Us
We would love to hear from you. Whether you have a question about one of our casino reviews, need help finding the right site, have feedback about our content, or are interested in a partnership, our team is here to assist.
Send Us a Message
Fill in the form below and a member of our team will get back to you as soon as possible. All fields marked with an asterisk (*) are required.
Other Ways to Reach Us
For general enquiries, you can email us directly at [email protected]. We check our inbox frequently throughout the day and aim to respond within 24 hours during business days.
Business and Partnership Enquiries
If you represent a casino, software provider, or other business and would like to discuss partnership opportunities, please email [email protected]. Please include details about your company and the nature of your enquiry.
Press and Media
Members of the press seeking quotes, data, or expert commentary on the non-GamStop casino market can reach our media team at [email protected].
Response Time Expectations
We strive to respond to all enquiries as quickly as possible. Here is what you can typically expect:
- General enquiries: Within 24 hours during business days (Monday to Friday)
- Casino review questions: Within 24 hours during business days
- Content correction requests: Within 48 hours; urgent corrections are prioritised
- Partnership and business enquiries: Within 2–3 business days
- Data protection requests: Within 72 hours, in compliance with UK GDPR requirements
- Complaints: Acknowledged within 24 hours, with a full response within 5 business days
Please note that response times may be slightly longer during weekends and UK bank holidays.
Frequently Asked Questions About Contacting Us
While we cannot act as a mediator between players and casinos, we can offer guidance based on our experience. If you are having an issue with a casino we have reviewed, please let us know the details and we will do our best to advise you on the appropriate steps to take, including how to escalate your complaint to the relevant licensing authority.
Absolutely. We welcome reader suggestions for casinos to review. Please send us the casino's name and website address via the contact form or email, and our team will consider adding it to our review schedule. Please note that we cannot guarantee a review of every suggested casino, as we prioritise sites based on their relevance to UK players and licensing status.
We take accuracy very seriously. If you have spotted information that you believe is incorrect or outdated, please use the contact form above and select "Content Correction or Update" as the subject. Include the page URL and a description of the error. We will investigate promptly and update our content if needed.
If you wish to exercise your rights under UK GDPR — such as requesting access to your personal data, asking for deletion, or objecting to processing — please select "Data Protection / Privacy Request" in the contact form or email us at [email protected] with the subject line "Data Protection Request". We will respond within 72 hours and complete your request within 30 days, as required by law. For full details, see our Privacy Policy.
We do not currently accept unsolicited guest posts or contributed articles. All content on our site is produced by our in-house team of experts to ensure quality, accuracy, and consistency with our editorial standards.
While we are not a counselling service, we strongly encourage anyone experiencing problems with gambling to seek professional help. Please visit our Responsible Gambling page for a comprehensive list of support organisations, including GamCare (0808 8020 133), BeGambleAware (begambleaware.org), and Gambling Therapy (gamblingtherapy.org).